Privacy Policy

Last updated: August 26, 2026

DriBrush ("we", "us", "our") operates dribrush.com (the "Site"). This Privacy Policy explains how we collect, use, and share your personal information when you visit the Site, make a purchase, or otherwise interact with us. By using the Site you agree to the collection and use of information as described here.

Personal Information We Collect

We collect the following categories of personal information:

  • Contact details: name, shipping and billing address, email address, and phone number.
  • Order information: the products you buy, order history, and the payment method used. Full payment card numbers are processed by our payment providers and never stored by us.
  • Account information: if you create an account, your login details and saved preferences.
  • Customer support information: anything you send us when you contact hello@dribrush.com, including photos of damaged orders.
  • Device and usage information: IP address, browser type, device identifiers, pages viewed, referring URLs, and how you interact with the Site, collected through cookies, pixels, and similar technologies.

Where We Get It

  • Directly from you when you place an order, create an account, subscribe to emails, or contact us.
  • Automatically from your device when you use the Site, via cookies and similar technologies.
  • From service providers such as Shopify, our payment processors, shipping carriers, and analytics and advertising partners.

How We Use It

  • To provide products and services: processing payments, fulfilling and shipping orders, sending order confirmations and tracking updates, handling refunds and guarantee requests, and providing customer support.
  • Marketing: sending promotional emails or texts you've opted into, and showing you ads on the Site and other platforms. You can unsubscribe at any time using the link in any email.
  • Security and fraud prevention: protecting the Site, our customers, and ourselves from fraud and abuse.
  • Legal compliance: meeting our legal obligations and responding to lawful requests.
  • Improving the Site: understanding how visitors use the Site so we can make it better.

Cookies

We use cookies and similar technologies to run the Site, remember your cart, understand traffic, and deliver relevant advertising. Most browsers let you block or delete cookies, but doing so may affect how the Site works. For details on how Shopify uses cookies, see shopify.com/legal/cookies.

How We Share It

We share personal information with:

  • Shopify, which powers our store. Shopify's privacy policy is at shopify.com/legal/privacy.
  • Service providers who help us run the business: payment processors, fulfillment and shipping partners, email providers, customer support tools, and analytics services.
  • Advertising partners such as Meta, Google, and TikTok, so we can measure our ads and show you relevant ones. This may be considered a "sale" or "sharing" of personal information under certain US state laws. You can opt out on our Your Privacy Choices page.
  • Legal authorities when required by law, subpoena, or to protect our rights.
  • A buyer or successor in the event of a merger, acquisition, or sale of assets.

We do not sell personal information for money.

Third-Party Links

The Site may link to sites we don't operate. We aren't responsible for their privacy practices. Read their policies before sharing information with them.

Children

The Site is not intended for anyone under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we'll delete it.

Security and Retention

We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is completely secure. We keep personal information as long as needed to provide our services, meet legal and tax obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to restrict or object to certain processing, to opt out of targeted advertising or the "sale" or "sharing" of your information, and to withdraw consent. We will not discriminate against you for exercising these rights.

To exercise any of these rights, email hello@dribrush.com. We may need to verify your identity before responding. You may also appoint an authorized agent where permitted by law. To opt out of targeted advertising, visit our Your Privacy Choices page or enable the Global Privacy Control signal in your browser.

International Transfers

We're based in the United States and our providers operate around the world, so your information may be transferred to and processed in countries other than your own, including the United States. Where required, we use recognized safeguards such as standard contractual clauses for these transfers.

Complaints

If you have a concern about how we handle your information, contact us first at hello@dribrush.com. If you aren't satisfied, you may have the right to lodge a complaint with your local data protection authority.

Changes

We may update this policy from time to time. The date at the top tells you when it was last changed. Continued use of the Site after changes means you accept the updated policy.

Contact

DriBrush
hello@dribrush.com